Easily manageable, hassle-free implementation, minimal downtime, and savings sound like a symphony to the ears of any business owner when it comes to installing a communication solution. However, VOIP technology offers all these advantages to any modern business. The fact that many businesses are reaping the benefits mentioned above and that VOIP is based on the latest protocols makes the technology a wide playing field for technologists with regards to research and development.
Before taking a look at the future of VOIP telephony, it is imperative to understand the results of the best VOIP systems for small businesses. The technology offers a plethora of benefits such as:
convenience: With an intuitive user interface, maintenance and management of VOIP phone systems become an easy task. Small and medium-sized businesses do not have to waste a large part of their budgets hiring IT and administrative staff for constant monitoring of the communication solution. In addition, communication via IP protocols offers a variety of functions and takes communication convenience to a higher level.
Scalability: IP-based VOIP phone systems offer flexibility to add or remove the number of users based on the business requirements. The ease of registering the number of users in the same system allows entrepreneurs to save on investment costs, training time and more.
Efficiency: Unified communications servers combine different work applications such as instant messaging (IM), calls, presence sharing, and mail on one screen, taking the pain out of professionals juggling multiple screens, thereby increasing their productivity. efficiency.
Cost effectiveness: Multi-location connectivity allows authorities to bring together employees working in different offices under the same communication network. By bringing all the professionals together on the same network, VOIP drastically reduces telephony costs to some extent.
The brief description of the attributes of VOIP gives a clear picture of the benefits that small and medium-sized businesses can reap from communication technology. But with VOIP being the most experienced technology, the question remains whether these advances will continue to benefit businesses or will there be some repercussions from them.
To find out about all possible experiments and developments in the field of VOIP communication technology, read on:
IoT: a core component of every business mobility strategy
In the very near future, VOIP telephony will become the Internet of Things. According to a study by a leading research company, by 2020 nearly 26 billion objects will be connected to the common thread of the Internet. The definition of IoT is the VOIP connection between two devices. IP telephony will become the main part of IoT as VOIP enabled phones will also be designed for home automation purposes. Mobile employees will use their desktop extensions to reserve their desk space, turn on their monitor screens, and complete various tasks before arriving at the office. Employees who are on leave or on official tour can transfer their desk extensions to a particular desk number or to their mobility extensions.
Integration of Multiple Work Tools
VOIP technology already offers the fusion of millions of work applications. The same trend will continue in the future to allow employees to complete their tasks efficiently by accessing multiple tools from the same screen. Integration with cloud-based programs and application programming interfaces (APIs) will continue to dominate the world of professional application development. IP technology will integrate marketing and social media tools to help marketers achieve the goal of omnipresence.
Increased proliferation of 5G technology
With the dramatic increase in the use of smartphones for work, businesses and employees are looking to Internet connectivity as driving forces in determining the accuracy and speed of completing work tasks. In the near future, with the deployment of 5G technology, the Internet speed would be 10 times faster than the current 4G speed. Increasing Internet speed will improve the quality of VOIP packets, reduce jitter in IP telephony, and make call drops fade away. 5G technology will take unified communications to a whole new level by enabling 4k and 8k video conferencing. The improved speed will also make exchanging video data a piece of cake with minimal glitches.